Contact Us
Get in touch with DOUBLEWIN CABLE for your cable manufacturing needs. We're here to provide professional solutions and support.
Contact Information
Phone
+86 137-5836-0692Our Location
Factory Address
Haiyan, Zhejiang Province, China
WhatsApp Contact
+86 137 5836 0692DOUBLEWIN CABLE
Haiyan, Zhejiang
Send Inquiry
Cooperation FAQ
What is your Minimum Order Quantity (MOQ)?
Our MOQ varies depending on the product type and specifications:
- Standard Products: 5,000 meters minimum
- Customized Products: 10,000 meters minimum
- OEM/ODM Projects: Negotiable based on complexity
For sample orders, we can provide smaller quantities to help you evaluate our products.
What certifications do your products have?
Our products comply with international standards and hold various certifications:
- Quality Management: ISO 9001 certification
- Environmental: RoHS compliance
- Material Certificates: EN10204 3.1 available upon request
- Third-party Verification: SGS and TUV inspection services
- Industry Standards: IEC, UL, CE marking where applicable
We can provide complete certification documentation and 8D quality correction reports as needed.
What are your delivery times and lead times?
Our production and delivery schedule is designed for reliability:
- Sample Lead Time: 5 working days for standard samples, 15 working days for customized products
- Mass Production: 30-45 working days depending on order complexity and quantity
- Monthly Capacity: 5,000 KM across various specifications
- Emergency Orders: Priority handling available with additional coordination
Delivery Guarantee: We stand behind our commitments with a penalty clause - if delivery is delayed on our side, we charge ourselves 2% of the total contract value for each week of delay.
Do you offer OEM/ODM services and customization?
Yes, we specialize in OEM/ODM services with comprehensive customization capabilities:
- Design Services: Drawing design and technical review
- Free Sampling: Product development and testing samples
- Custom Specifications: Tailored to your exact requirements
- Private Labeling: Your brand, our manufacturing expertise
- One-stop Solution: From concept to mass production and delivery
Our target customers typically have annual procurement volumes over $5 million USD, ensuring long-term partnership benefits.
What quality control measures do you have in place?
We maintain strict quality control throughout our manufacturing process:
- Raw Material Inspection: All materials comply with RoHS standards and meet international dimensional tolerances
- Multi-stage Process: First article inspection, routine checks every 2 hours, in-process testing, pre-packaging inspection, and final inspection
- Premium Materials: Sourced from top domestic suppliers with full traceability
- Complete Documentation: Traceable quality records maintained for all procedures
- After-sales Warranty: Free return and replacement for any quality issues, with all costs borne by us
Our commitment: "Minimize your procurement risks and enhance your brand reputation."